Moon Palace Golf & Spa Resort - Cancun

Carretera Cancun-Chetumal Km. 36.5, Cancun, Mexico, 77500  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Moon Palace Golf & Spa Resort - Cancun

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Off-site parking

24-hour

24-hour reception

24-hour room service

24-hour security

Babysitting

Paid babysitting/ Child services

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Private swimming pool

Air conditioning

Air conditioning in public areas

All inclusive
Facilities for kids

Game room

Children's play area

Children's pool

Cribs/ Baby cots

Paid kids club

Overview

Offering 2103 non-smoking rooms, Moon Palace Golf & Spa Resort features a beauty salon, an aqua park and live performances. Opened in 2000, the high quality hotel attracts visitors with its Italian architecture.

The perfect location gives quick access to Plaza Las Americas, which is 18 km away. The venue is close to the white-sand beach with outdoor chaise lounges and umbrellas.

Moon Palace Golf & Spa Resort offers a great view to its guests.

Moon Palace Golf & Spa Resort can be reached in 15 minutes by car from Cancun International airport.

Rooms

Rooms at Moon Palace Golf & Spa Resort feature modern touches such as a private safe, coffee/tea makers, a kitchenette, a seating area and a trouser press. Guests will admire views across the Caribbean Sea from the rooms. Other comforts include a small fridge and a dishwasher for self-catering.

Eat & Drink

A fine selection of international dishes is served at the 24-hour restaurant. Board games, a terrace and Wi-Fi are provided in the Poolside bar.

Services

The property offers a business centre, an exhibition space and a conference room for business needs.

Relax

On-site treatments include beauty therapy, facials and Turkish bath. For active guests, there are a gym, aqua fitness and a fitness centre at the hotel.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible at a location nearby for free.

Number of rooms:   2103.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi in public areas
  • Off-site parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Lobby
  • Ice machine
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Diving
  • Aqua fitness
  • Cycling
  • Outdoor tennis court
  • Volleyball
  • Golf course
  • Billiards/ Pool tables
  • Table tennis

Services

  • Paid airport shuttle
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Free breakfast
  • Buffet breakfast

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Children's pool
  • Water slides
  • Children's play area
  • Paid kids club
  • Game room

Leisure facilities

  • Indoor heated swimming pool
  • Private swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Aqua park
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Paid cabanas
  • Spa & wellness center
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • Golf view
  • Ocean view
  • Resort view

Room facilities

  • In-room air conditioning
  • VIP room facilities
  • In-room safe
  • Paid mini-bar
  • Soundproofed rooms
  • Living room
  • Rooftop terrace
  • Balcony
  • In-room jacuzzi
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Chaise lounges
  • Armchair
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Separate tub and shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • International calls
  • Free local telephone calls
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

Maximum capacity of extra beds in a room is 1. 

Pets

Pets are not allowed.

How to reach hotel

hotel Moon Palace Golf & Spa Resort - Cancun Cancun location
Show big map »

Hotel Address:

Carretera Cancun-Chetumal Km. 36.5, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    19.0 km
Airports
  • Cancun International (CUN)
    6.9 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    2103

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunMoon Palace Golf & Spa Resort

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

Club Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Standard|Double Club Room

Club King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Butler service
Room Description:

Standard|Club Room, 1 King Bed, Concierge Service

Grand Deluxe Room
Resort view
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Deluxe|Grand Deluxe Room Resort View

Moon Palace Golf & Spa Resort photos Room Deluxe Resort View
Special Single Room
Resort view
  • Max occupancy:

    6 persons

  • Bed type:

    1 Single bed, 1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • 24-hour room service
    • Balcony
    • + More
  • General:Wi-Fi
  • In-room safe
  • Slippers
  • Ironing facilities
  • Armchair
  • Butler service
  • Telephone
  • Turndown service
  • Bathroom:Jacuzzi
  • Hair dryer
  • Bathrobe
  • Toiletries
  • Toilet
  • Bedding:Pillow menu
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Cable/satellite TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
  • Clock-radio
  • Radio
Room Description:

Standard|Grand Room, Jetted Tub, Resort View

First-Floor Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|ROOM GROUND FLOOR

Two-Bedroom Room
  • Max occupancy:

    4 persons

  • Check Prices
Room Description:

Standard|Room TWO BEDROOMS

Suite
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 4 persons, 1 Single bed

  • Check Prices
Room Description:

Suite|SUITE STANDARD - ALL INCLUSIVE

Moon Palace Golf & Spa Resort photos Room Junior Suite Golf Course
Junior Suite
Golf view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Junior Suite|Junior Golf Suite

Family Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Deluxe|Luxury Family Room

Family Two Room Double Room
  • Max occupancy:

    5 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 4 persons, Sleeping arrangements for 3 persons

  • Check Prices
  • Media:CD player
Room Description:

Standard|Family Room, 2 Bedrooms

Moon Palace Golf & Spa Resort photos Room Superior Deluxe
Superior Deluxe Single Room
Ocean view
  • Max occupancy:

    7 persons

  • Bed type:

    1 Single bed, 1 Double bed, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Terrace
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bathrobe
  • Bedding:Twin bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Media:Television
  • Wake up service
Room Description:

Deluxe|Superior Deluxe Garden View

Superior Deluxe Oceanfront Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Superior Deluxe Ocean Front

Moon Palace Golf & Spa Resort photos Room
Superior Room
Garden view
  • Room size:

    45 m²

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds or 1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Jacuzzi
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Ironing facilities
  • Telephone
  • Bathroom:Hot tub
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Satellite TV
Room Description:

Superior|Room SUPERIOR GARDEN VIEW

Superior Oceanfront Single Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
Room Description:

Deluxe|SINGLE DELUXE-OCEAN FRONT-SUPERIOR

Superior Junior Suite
Golf view
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Media:Television
Moon Palace Golf & Spa Resort photos Room Deluxe Resort View
Deluxe Resort View
Resort view
  • Room size:

    45 m²

  • Max occupancy:

    7 persons

  • Bed type:

    Sleeping arrangements for 4 persons, 2 Double beds or 1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • In-room safe
  • 24-hour room service
  • Slippers
  • Terrace
  • Balcony
  • Ironing facilities
  • Telephone
  • Turndown service
  • Bathroom:Jacuzzi
  • Hair dryer
  • Bathrobe
  • Toiletries
  • Toilet
  • Bedding:Hammock
  • Twin bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Mini-refrigerator
  • Bottled water
  • Media:Cable/satellite TV
  • Wake up service
  • CD player
  • Clock-radio
Room Description:

Deluxe|Deluxe Room, Jetted Tub, Resort View

Deluxe Oceanfront Single Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
Room Description:

Deluxe|SINGLE DELUXE OCEAN FRONT

Moon Palace Golf & Spa Resort photos Room Wellness Suites
Deluxe Suite
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Suite|2 ConnectingRooms Deluxe Suite

Moon Palace Golf & Spa Resort photos Room Wellness Suites
Presidential King Suite
Garden view
  • Max occupancy:

    5 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Media:CD player
Presidential Two-Bedroom Suite
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons, 1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Suite|Presidential Suite, 2 Bedrooms, Jetted Tub

Moon Palace Golf & Spa Resort photos Room Wellness Suites
Ambassador Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
Room Description:

Suite|Ambassador Suite

Moon Palace Golf & Spa Resort photos Room
Deluxe Family Room
  • Max occupancy:

    5 persons

  • Bed type:

    2 Double beds and 1 Single bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Internet access
  • Safe deposit box
  • Slippers
  • Ironing facilities
  • Telephone
  • Bathroom:Hot tub
  • Hair dryer
  • Bathrobe
  • Towels
  • Toiletries
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Bottled water
  • Media:Flat-screen TV
  • Game console
  • Wake up service
  • iPod docking station
  • DVD player
  • Radio
Room Description:

2  connecting  rooms.  1  bedroom  with  a  king  bed  and  1  bedroom  with  2  dbl  beds. Shower. Balcony. Room Amenities:- Welcome  bottle  of  wine, Seating  area, Liquor  Dispenser  containing   rum,  tequila, whiskey  and  vodka. Subject  to  change  at  any  time. -Daily  refreshed  Mini  Bar  contains  sodas,  bottled water,  juices,  domestic  &  imported  beers. - In room  snacks  include  chips,  chocolates,  peanuts  & crackers.- Coffee Maker.- CHI Bath Amenities.- Bathrobes & Slippers.- CHI Branded Professional Hair Dryer and  Straightener.- Iron/ironing  board. - Digital safe  (laptop  size).- Individually controlled  A/C.- Direct  Dial telephone.- Smart TV with Youtube, vTuner and Weather Channel.- Alarm Clock/Radio/IPOD Dock.- 24 Hour  room  service  & Turndown  service.- Non  smoking  room.- Wireless  Internet.- Welcom

Moon Palace Golf & Spa Resort photos Room Wellness Suites
Wellness Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 4 persons, Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Suite|SUITE WELLNESS

Luxury Room
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds or 1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • 24-hour room service
    • + More
  • General:Slippers
  • Balcony
  • Ironing facilities
  • Turndown service
  • Bathroom:Jacuzzi
  • Bathrobe
  • Toiletries
  • Dining:Mini-bar
  • Media:Television
Room Description:

Deluxe|Room LUXURY

Moon Palace Golf & Spa Resort Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions

  • Wet n' Wild Park4.4 km

Local attractions

  • Playa Delfines10.1 km
    Cancun 77710Mexico
  • Museo Sensorial del Tequila15.0 km
    Blvd. Kukulcan km 12.5, zona hotelera, Cancun
  • El Eden Ecological Reserve15.6 km
    CancunMexico
  • Playa Marlin14.9 km
    CancunMexico
  • Tres Rios Ecopark15.5 km
    Carretera Cancun - Playa del Carmen Km. 40, Cancun

Near the hotel

  • Tulum Avenue1.3 km
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Number of rooms:
      2103

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedCancunMoon Palace Golf & Spa Resort

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in Mexico

    Use Badge

    Cities nearby
    • Puerto Aventuras hotels - 82 km
    • Cozumel hotels - 73 km
    • Playa del Carmen hotels - 64 km
    • Puerto Morelos hotels - 35 km
    • Riviera Maya hotels - 63 km
    • Isla Mujeres hotels - 14 km
    • Isla Holbox hotels - 57 km
    • Club Mediterraneo hotels - 14 km
    • Xpu Ha hotels - 87 km
    • Leona Vicario hotels - 42 km

    Moon Palace Golf & Spa Resort Reviews

    Guest reviews are submitted by our customers after their stay at Moon Palace Golf & Spa Resort

    Average guest rating

    7.8out of 10
    Fabulous
    Based on 93 reviews

    Rating by category:

    Location
    8.6
    Rooms
    9.5
    Service
    9.2
    Value
    8.8
    Dining
    9.0

    Guest reviews

    • 1.8

      Resort itself was beautiful and most of staff was amazing.

      However, i did forget about a pair of sunglasses that we're in a case mixed in my clothes in my suitcase. And when I got home I found the case but no glasses, which means someone had actually gone thru my clothes and the glasses themselves were not cheap. Also as an incentive you are given 1500 credit, to find out that in the store you can only use it on 3 things which are beach bags, white rubber watches or 75 towards sunglasses and you pay difference. So you cannot use these towards anything that you may actually want like hats or shirts or souvenirs. And to top it off I ended up with food poisoning and missing out on the last day and half of my vacation stuck in my room. So don't think I would ever come back or if I would recommend this resort to anyone.

    How to reach hotel

    hotel Moon Palace Golf & Spa Resort - Cancun Cancun location
    Show big map »

    Hotel Address:

    Carretera Cancun-Chetumal Km. 36.5, Cancun, Mexico, 77500

    Get directions
    City Center
    • Cancun
      19.0 km
    Airports
    • Cancun International (CUN)
      6.9 km
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Number of rooms:
      2103

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedCancunMoon Palace Golf & Spa Resort

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in Mexico

    Use Badge